Customer Engagement & Retention
We understand that a thriving business is built on strong relationships with its customers. We have distilled down some essential services to help you build connections, empower loyalty, and increase retention through effective customer engagement.
Engagement relies on both a great content delivery strategy and the collection and analysis of that data to help improve conversion. We break these services down into 4 key tools – Social Media Management, Content Creation, Email Marketing and Automation. These tools, paired with our knowledge of the industry enable your business to interact with customers, gain insights and grow your marketing activities without the need for complex software solutions or in house staffing.
Social Media
existing customer and engage potential new ones. With a range of platforms available, it’s hard to know what will work best. Our social media management services help you strategise, generate organic content and get the most out of digital interaction.
Content Creation
Generating organic content can feel like a tedious task but it is one of the most important. It not only gives you content for external channels like social media and your automation strategy, but by utilising your onsite tools like blogs and news columns, it helps you keep your website up to date and drive relevant organic traffic to your business.
Email Marketing
Generating organic content can feel like a tedious task but it is one of the most important. It not only gives you content for external channels like social media and your automation strategy, but by utilising your onsite tools like blogs and news columns, it helps you keep your website up to date and drive relevant organic traffic to your business.
AI & Automation
We all crave a personal experience but the management of that can be a time-consuming process. Automation allows you to interact with customers on a personal level – while being fully automated unbeknown to the customer. Covering engagement tools, live chat and cold marketing our automation services may help your business connect more effectively.
Hosting, Security & Maintenance and Support
Managing a website can be a daunting task let alone keeping it online and available to your customers. We have a range of hosting solutions, maintenance packages and dedicated support to help you when you need it most.
Advanced Integrations
Our team work with pre-existing programs and software currently used by your business. Many hotels, restaurants and retail brands rely on booking systems, CRM solutions, calendars, payment systems and much more to manage their outbound marketing and day-to-day administrative tasks, all of which can be integrated to your website.
GDPR & Security
GDPR affects the way you collect, manage and store data but our team of developers have the tools to ensure your business remains safe and secure online. In the world of bookings, contact enquires, purchases and data submissions, there has never been a more important time to put compliance and security at the top of your priorities.
Sustainability
This year we have had the opportunity to look at the road ahead and implement positive changes to our services not only for our customers, but the world. We all have a corporate responsibility to create a sustainable future and by using heüvel, you can be safe in the knowledge that you are doing your part. We want to change the future of digital technology and that change starts now.
Book a discovery session
If you are unsure of the road to take, a discovery call may be the best solution. This one hour long session hosted online with one of our strategic specialists is no obligation, but it will give you the confidence the understand your unique challenges and what you need to do to overcome them.
